Tons has been rising as the best grocery app in Kuwait since they started. They keep updating their application with killer features and UI/UX to enhance usability. I never thought that Tons app will be that popular in a very short time in Kuwait. The main challenge with all grocery companies in Kuwait is that the app and website aren’t connected to the inventory. It means that whatever you order might be there and it might not be, and they select a replacement for you. Tons app made that much easier than all the other apps, but still it is annoying. Now with Carrefour, Tons is being connected to Carrefour inventory, which will remove all that hassle as soon as they finish from the integration. I will be much happier as a customer, because I don’t want to think about product replacement anymore.
Carrefour is planning for the future, and if others doesn’t catch up. They will be way ahead of everyone.