Tons has been rising as the best grocery app in Kuwait since they started. They keep updating their application with killer features and UI/UX to enhance usability. I never thought that Tons app will be that popular in a very short time in Kuwait. The main challenge with all grocery companies in Kuwait is that the app and website aren’t connected to the inventory. It means that whatever you order might be there and it might not be, and they select a replacement for you. Tons app made that much easier than all the other apps, but still it is annoying. Now with Carrefour, Tons is being connected to Carrefour inventory, which will remove all that hassle as soon as they finish from the integration. I will be much happier as a customer, because I don’t want to think about product replacement anymore.
Carrefour is planning for the future, and if others doesn’t catch up. They will be way ahead of everyone.
TONS is the most innovative grocery app in the Middle East, and specifically Kuwait. Most of the time I don’t feel like driving to the supermarket, so I order everything online. Most of the apps and websites were very basic, and have a very limited selection of products. When TONS was released, it was a game changer, because they shoot their own high resolution pictures, and write down the nutrition facts of most of the products. There are 2 supermarkets as of now, which are Mishref and Shamiya, and more are joining soon.
The coolest feature in TONS app is the force touch where you can buy everything using one hand. To use the force touch feature, just choose a product and hold your finger until you see the sliding bar. When you push up, you increase the quantity of the product, and when you push down, you decrease the quantity. If you continue to push down, you can delete the product from the cart. This feature made shopping extremely simple, and I have never seen it in any other application in the market.
The most interesting thing is that their domain is www.tons.com which is a very rare domain to have since it is only 4 letters.
When you buy from TONS, they will assign a personal shopper to get all the products and groceries from the supermarket. They handpick the best groceries in the supermarket, but sometimes the groceries in the supermarket isn’t good quality. Overall, I really enjoy using the app, even though there is so much room for improvement.
The most beautiful thing is when I receive TONS bags and have my products and groceries inside them. The demand was very high for TONS that they sold out of all their bags, but more are coming soon.
I use Carriage and Talabat on daily basis and for groceries, I always use TONS App. It is the App that has the best user experience and user interface in the entire MENA region. Check out the force touch shopping where you can hold a product with your finger, and then slide up or down to increase or decrease the quantity of the product.